Help & support
How can we help?
Signing in
The app is passwordless. Enter your email and we send a one-time 6-digit code — type it in to sign in. Codes expire after 10 minutes; tap “Resend” if you need a new one.
Your account & data
Update your profile from the app. You can permanently delete your account and all associated data anytime: open the “…” menu and choose “Delete account”.
Payments & payouts
Questions about an earning, invoice or payout? Email us with the details and we’ll look into it for you.
Report a problem
Something not working, or found a bug? Tell us what happened and, if you can, the steps to reproduce it — we’ll get it fixed.
Email us
Prefer email? Reach our support team directly at hello@123collabs.com.
Send us a message
Include your account email so we can find you faster.